Last Updated: 12/03/2024
At Eccentric Iron Fitness Inc. ("Eccentric Iron Fitness," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
We collect personal information to provide our services, improve your experience, and comply with legal obligations. The types of information we collect include:
Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and payment details.
Health and Fitness Information: Information related to your health, fitness goals, workout history, nutrition habits, and medical conditions (as provided by you).
Usage Data: Information about how you interact with our website, app, or services (e.g., IP address, browser type, and activity on our site).
We use the information we collect for the following purposes:
To personalize your coaching experience and create customized workout and nutrition plans.
To communicate with you regarding your coaching program, scheduled sessions, updates, and related services.
To process payments and manage your account.
To provide customer support and resolve issues.
To improve our services by analyzing trends and user behavior.
To comply with legal requirements and protect our business interests.
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in providing services, such as payment processors, scheduling platforms, or email marketing services. These providers are required to protect your data and use it only for the services they provide.
Legal Obligations: We may disclose your information if required by law, such as in response to a court order or government request.
Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction.
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data (e.g., payment details).
Secure servers and restricted access to personal information.
Regular monitoring and updating of our security practices.
Despite these efforts, no security measure is completely foolproof, and we cannot guarantee the absolute security of your data.
We use cookies and similar tracking technologies to enhance your experience on our website and to collect information about how you use our services. Cookies are small files stored on your device that help us analyze website traffic, remember preferences, and improve functionality.
You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our services.
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access: You have the right to request copies of your personal data.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
Data Portability: You have the right to request that we transfer your data to another organization or directly to you.
Withdrawal of Consent: Where we rely on your consent for data processing, you may withdraw it at any time.
To exercise any of these rights, please contact us using the information below.
Our services are not intended for individuals under the age of 16 without parental or guardian consent. We do not knowingly collect personal information from children without proper consent. If you believe that we may have inadvertently collected data from a child, please contact us, and we will take steps to delete that information.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates via email or through our website.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: [email protected]
Phone: (604) 200-3390
Mailing: 11189 240 st Maple Ridge, B.C. V2W0H7