Terms of Service

Effective Date: 11/12/2024

Last Updated: 11/12/2024

Welcome to Eccentric Iron Fitness Inc. ("Eccentric Iron Fitness," "we," "us," or "our"). These Terms of Service (“ToS”) govern your access to and use of our services, including personalized fitness coaching, nutritional guidance, educational content, and our online store. By using our services, you agree to these ToS. If you do not agree, you must discontinue use of our services.

1. Eligibility

Our services are available to individuals located in North America. Clients under the age of 16 must have a parent or guardian’s consent and signature on any contracts.

2. Services Offered

We offer a range of fitness and coaching services, including but not limited to:

  • Personalized workout programs and nutritional guidance

  • Zoom live classes, webinars, and coaching/accountability calls

  • Educational videos, blogs, and downloadable resources

  • Fitness products and attire available in our online shop

Each service may have its own contract with specific terms, which will be provided upon sign-up.

3. Payment and Refund Policy

  • Payment Methods: We accept credit cards and bank transfers for all services and shop purchases.

  • Refunds for Services: Refund policies vary by service and are outlined in individual service contracts.

  • Shop Returns: Products purchased from our shop have a 30-day return policy. To initiate a return, you must send the item(s) back to Eccentric Iron Fitness Inc., along with a written letter stating the deficiency and reason for returning. Return shipping is at the client's expense.

4. Client Responsibilities

By using our services, you agree to:

  • Follow the fitness and nutritional guidelines provided to you.

  • Notify us of any changes to your health or fitness levels.

  • Attend scheduled coaching sessions, webinars, and accountability calls.

  • Adhere to the cancellation and rescheduling policies for services, outlined in individual service contracts.

5. Intellectual Property

All content provided by Eccentric Iron Fitness, including workout programs, nutritional plans, educational videos, and downloadable materials, is the intellectual property of Eccentric Iron Fitness Inc. Clients are prohibited from sharing, distributing, or reselling any materials unless they are shared on social media platforms.

6. Testimonials

By using our services, you grant Eccentric Iron Fitness permission to use your testimonials, progress photos, and results for marketing and promotional purposes. If you do not wish for your testimonials or likeness to be used, you must notify us in writing.

7. Cancellation and Termination

  • Cancellation of Services: Clients must provide [48 hrs] notice for cancellations of coaching/accountability sessions to avoid fees.

  • Termination by Eccentric Iron Fitness: We reserve the right to terminate services for clients who fail to follow the ToS or service-specific agreements, including non-payment or failure to attend scheduled sessions.

8. Dispute Resolution

In the event of any dispute, claim, or controversy between you and Eccentric Iron Fitness arising out of or relating to these ToS, the dispute will be resolved through binding arbitration under the laws of British Columbia, Canada.

9. Governing Law

These ToS are governed by and construed in accordance with the laws of the province of British Columbia, Canada, without regard to its conflict of law provisions.

10. Changes to Terms of Service

Eccentric Iron Fitness reserves the right to update or modify these ToS at any time. Clients will be notified via email of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

11. Contact Information

For any questions about these ToS, please contact us at:

Email: [email protected]
Phone: (604) 200-3390

Mailing: 11189 240 st Maple Ridge, B.C. V2W0H7